Yes, Kinesis assigns Account Executives to each KM account holder.
This is your personal contact at Kinesis.
They can help you if you want to talk about extending your use of Kinesis or if you have an issue that's not getting resolved.
If you set up your Kinesis account in the fairly recent past, you will have received a welcome email from your Account Exec, inviting you to have a short voice call to establish themselves as your personal contact.
If you're a longer term account holder, you may not be aware of who your Account Exec is.
If that's the case, you can find out from live Chat or by emailing support@kinesis.money
This is your personal contact at Kinesis.
They can help you if you want to talk about extending your use of Kinesis or if you have an issue that's not getting resolved.
If you set up your Kinesis account in the fairly recent past, you will have received a welcome email from your Account Exec, inviting you to have a short voice call to establish themselves as your personal contact.
If you're a longer term account holder, you may not be aware of who your Account Exec is.
If that's the case, you can find out from live Chat or by emailing support@kinesis.money
