Onramp delays - repeated compliance requests

invalid@example.com (Sangoku), Sangoku
Thu, 23 May 2024 13:56:44 +0000
Deposit

Dear community,

a business partner of mine whom I have originally recommended Kinesis and who has been with it since late 2020 has contacted me for help.

He is telling me he had recently done a transfer and that this transfer was being withheld by Kinesis compliance team. It seems he is being asked for repeated verification (he had already provided his full id, passport on occasion of another transfer dating not too long before this one).
Not only has he sent in all the requested...